Manufacturers
Our team is always ready to collaborate, innovate, and customize solutions that address the evolving needs of pharmaceutical manufacturers.
Patient Support Programs
We understand the healthcare landscape’s intricacies to deliver manufacturers with innovative solutions that drive better patient outcomes.
We specialize in building custom patient support programs (PSPs) tailored to the patient, prescriber, and manufacturer. We work closely with pharmaceutical manufacturers to design copay and other cost-minimizing (i.e. financial assistance management) strategies that prioritize patients’ access to life-changing medication. We leverage our expertise in reimbursement to ensure patients receive the necessary treatments without being burdened by excessive out-of-pocket expenses.
Therapeutic areas
- Neurology
- MS
- Psychiatry
- Narcolepsy
- Myasthenia gravis
- Epilepsy
- Immunology
- Asthma
- Rheumatoid arthritis
- Psoriatic arthritis
- Juvenile idiopathic arthritis
- Ankylosing spondylitis
- Plaque psoriasis
- HIV
- Cardiology
- Rare disease
- Oncology
- Blood disorders
- Enzyme replacement therapy
- Gene therapy
Healthcare Technology Platform
Helping HCPs deliver better care; driving better patient outcomes and adherence.
We understand the complexities of the healthcare system. Our physicians are overloaded with paperwork, which has an impact on patient care. Patients with complex diseases need simple solutions to help them manage their treatments, and our increasing dependency on data-driven decisions requires reliable, trusted methods for collecting and managing the data.
That is why Bayshore Specialty Rx makes targeted investments in the right technology to support patients, healthcare professional (HCPs), and manufacturers to unify the patient journey and drive better patient outcomes.
Explore our advanced healthcare technology platforms and how they make a difference.
Bayshore Digital Gateway™
Powered by Microsoft Technology Healthcare Cloud and validated to meet the latest industry standards, Bayshore Specialty Rx’s state-of-the-art PSP platform streamlines patient support while prioritizing data integrity and security. Our platform optimizes efficiency and empowers pharmaceutical manufacturers to deliver exceptional care. The integration of Bayshore Digital Gateway™ enhances frictionless collaboration between healthcare professionals and pharmaceutical manufacturers to make a meaningful difference in patients’ lives.
Vantage by Bayshore HealthCare
Vantage by Bayshore HealthCare represents a groundbreaking advancement in healthcare that offers remote patient monitoring technology. This innovative solution empowers healthcare providers to seamlessly monitor vital signs and essential health data directly from the convenience of their patient’s homes.
MyBayshoreCare
MyBayshoreCare empowers patients to take an active role in managing their care plans. By streamlining the care management process and making it more user-friendly and all-encompassing, we have significantly improved patient adherence and the overall care experience.
Nursing
We are a nursing organization dedicated to patient safety.
As a recognized Best Practice Spotlight Organization (BPSO), we continuously strive for excellence in nursing care. Our nurses are de Souza certified in oncology care and undergo training in Advanced Cardiac Life Support (ACLS) and Amyotrophic lateral sclerosis (ALS). In addition to these qualifications, we are open to implementing additional training to meet your requirements as well as provide in-home and virtual injection training as applicable.
Clinics
We understand the importance of providing patients with the best possible setting for their needs.
We operate infusion clinics nationwide to offer patients a safe and comfortable environment in which to receive their treatment. Our clinics are staffed with experienced healthcare professionals (HCPs) who deliver care with compassion and excellence.
Pharmacy
Our pharmacists offer a comprehensive range of services that cater to patients and their journey.
Our pharmacy offering includes the facilitation of lab testing and review to ensure accurate titration and optimal treatment outcomes. Our pharmacists are also capable of assisting with reimbursement navigation to help patients overcome financial barriers to access to ensure they receive the medications they need. In combination with our third-party logistics (3PL) and warehousing capabilities, our pharmacies ensure medications are delivered to the right place, at the right time.
Logistics, Warehousing, and Distribution
We seamlessly manage the entire supply chain, from order fulfillment to distribution.
We leverage advanced technology to best manage the storage, inventory, and distribution of sensitive pharmaceutical products. We work closely with you to understand your requirements and tailor our solutions to meet your needs so you can focus on developing life-changing medications.
Our controlled storage environments have cold chain capabilities so you can trust that your specialty drugs are safely stored. Every step of the way, we adhere to strict industry standards and regulations to maintain the integrity of medications. We have also established strong third-party logistics (3PL) partnerships with trusted carriers to ensure your products reach their intended destinations on time, every time.
Data, Analytics, and Innovation
We empower you to make informed decisions and optimize your commercialization strategies.
Our patient support programs are crucial in collecting real-world data from physicians and patients to fuel evidence-based studies to support you in your specialty drug work. We rely on digital platforms, including Bayshore Digital Gateway™, Vantage, and MyBayshoreCare, to facilitate data collection.
Clinical Trials
We can meet your trial requirements through home visits, clinic support, and pharmacy services.
We offer a range of home/site alternatives and pharmacy services to ensure flexibility in trial execution. With the increasing trend towards decentralized trials and the need for diverse study participants, our global presence and comprehensive services make us an ideal partner for global sponsors and clinical research organizations (CROs).
Commercialization
We go above and beyond to ensure your products reach the market efficiently and effectively.
Our commitment to excellence goes beyond traditional distribution service. We rely on our wholesale and distribution capabilities to navigate the complex healthcare industry landscape efficiently and enable smooth movement within the entire circle of care.
One of our primary objectives is to minimize drug wastage, and we understand the importance of optimizing inventory management and proper storage towards this end. By working closely with the rest of your team(s), we ensure medications reach their intended patients at the appropriate place and time.
We specialize in managing specialty drug SKUs and recognize the unique requirements associated with these products. We take pride in delivering highly customized solutions and collaborate closely with manufacturers to design optimal strategies to drive commercial success and maximize patient outcomes.
Scientific Affairs
We offer comprehensive and customized services in pharmacovigilance, medical information, and quality and compliance.
As a leading service provider in Canada, we are committed to offering pharmacovigilance (PV) services that help pharmaceutical companies uphold the utmost levels of patient well-being. Our team of PV specialists delivers customized services that cater to our clients’ distinct needs. Through our proactive approach, we empower pharmaceutical companies to protect patient safety and maintain regulatory compliance.
We employ a robust system to capture and document adverse drug reactions (ADRs) and adverse events (AEs). Thanks to our streamlined process, we maintain a 98-100% compliance rate in accurately documenting and promptly reporting all ADRs and AEs to our pharmaceutical clients within the expected reporting timeline. We also handle the reporting of special situations, product complaints, product quality complaints, product technical complaints, and medical device complications.
All reportable events are relayed in compliance with Market Authorization Holder (MAH) requirements, Health Canada Adverse Event Reporting Guidelines, Good Pharmacovigilance Practice (GVP), and the Good Documentation Practices (GDPs). In addition, quality checks are performed at every stage of case documentation to ensure data validity, accuracy, and integrity.
Our highly trained pharmacovigilance (PV) specialists undertake the collection, data entry, and MedDRA coding, quality check, and expedited reporting of individual case safety reports (ICSRs). ICSR processing services in alignment with our clients’ individual requirements.
We specialize in developing and evaluating risk management plans (RMPs) that align with local regulation and enable pharmaceutical companies to navigate the complex medical risk landscape with confidence. Our systemic approach to RMPs ensures the early detection, analysis, prevention, and mitigation of potential or actual risks associated with pharmaceutical products.
Identifying emerging safety concerns and potential risks is crucial in pharmacovigilance (PV). At Bayshore Specialty Rx, we identify possible changes to the risk-benefit profile of the products by searching and monitoring related literature. Through rigorous analysis and risk assessment, we help our clients make informed decisions regarding product safety, labeling, and risk management.
Maintaining the highest standards of safety and regulatory compliance is of utmost importance. We assist our clients as they prepare for routine Good Pharmacovigilance Practice (GVP) inspections. Our team of pharmacovigilance (PV) audit experts ensures our clients’ pharmacovigilance practices adhere with regulatory requirements and industry best practices.
We deliver medical information services that are tailored to clients’ unique requirements. Our team of expert professionals acts as vital connectors among market authorization holders, consumers, as well as healthcare professionals (HCPs), ensuring the seamless flow of reliable medical information. With a focus on optimizing medication use and handling, our medical information and pharmacy teams delivers accurate and essential medical information.
Partner with us and start navigating the complex healthcare landscape with confidence.
Bayshore Specialty Rx delivers medical information service through patient support programs (PSPs) and the central contact centre, which operates 8 am – 6 pm, Monday to Friday. Our bilingual medical information specialists can help with:
- Developing standardized responses to FAQs and training materials
- Conducting critical appraisal on scientific literature and formulating complex responses
- Collecting and reporting AEs
- Managing product complaints and product recalls